Brand Name: ZOLL Product Name: Powerheart G5 AED Model/Catalog Number: (1) G5A-80A, (2) G5A-80A-TSO. Software Version: N

FDA device recall Z-1317-2025 · posted 2025-03-12 · Open, Classified

Recall details

Recalling firm

ZOLL Medical Corporation

Reason for recall

The potential for devices to fail their self-test as a result of prolonged exposure to extreme environments (temperature and/or humidity).

Action taken

On February 13, 2025, URGENT: MEDICAL DEVICE CORRECTION letters were sent to customers. REQUIRED ACTIONS Customers who have AEDs should routinely: (1) Monitor device for self-test results. (2) For customers who experience a self-test failure, take action to resolve any alerts as soon as possible. Customers who have at-risk devices should immediately: (1) Communicate this notification to G5 AED users. (2) Ensure users have a program in place that periodically monitors the status of these devices, in accordance with G5 User s Guide. (3) EC 501 is likely due to exposure to humidity outside the device s published specification. Ensure devices are stored within the device s published specifications: " Temperature: 0C to 50C (32F to 122F) " Humidity: 10% to 95% (non-condensing) (4) Respond to ZOLL via the customer notification form acknowledging that you have received this notice. We have notified the appropriate regulatory agencies of this correction and expect it to be classified as a recall. We apologize for any inconvenience this may cause you and thank you in advance for assistance in implementing this correction. Ensuring these devices are rescue ready is our highest priority. Our 24/7 technical support numbers 1 (800) 348-9011 or 1 (978) 421-9460 and are available to assist users with any aspect of this notice. Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA s MedWatch Adverse Event Reporting program either online, by regular mail or by fax with the fax number being 1-800-FDA-0178.

Root cause

Unknown/Undetermined by firm

Status

Open, Classified

Product code

MKJ

Quantity affected

56,981 units

Distribution

Domestic: Nationwide Distribution International: AE, AI, AM, AR, AT, AU, BD, BE, BG, BH, BM, BN, BS, CA, CH, CL, CN, CO, CR, CZ, DE, DK, DO, EG, ES, FI, FR, GB, GH, GU, HK, HR, HU, ID, IE, IL, IN, IS,

Date initiated

2025-02-13

Date posted

2025-03-12

Location

Chelmsford, MA