Brand Name: Quantum Rehab Product Name: Quantum Outback Model/Catalog Number: Quantum Outback Software Version: 2.0.11,
FDA device recall Z-2842-2026 · posted 2026-07-31 · Open, Classified
Recall details
- Recalling firm
- Pride Mobility Products Corp.
- Reason for recall
- If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
- Action taken
- Firm notified dealers and consumers via mailed letters on June 25, 2026. Dealers were instructed to locate affected units and inform consumers of the required software update. Dealers should schedule service appointments with affected consumers. Systems should be updated to Q-Logic software version 2.0.13 or later. The update must be completed following a system power cycle. Consumers were instructed to disable the "Remind Me Later" feature immediately. Consumers should contact their dealer to schedule an appointment for software update.
- Root cause
- Under Investigation by firm
- Status
- Open, Classified
- Product code
- ITI
- Quantity affected
- 1102
- Distribution
- Worldwide - US Nationwide distribution including in the states of AZ, NJ, PA, OK, CO, IN, AR, KS, CT, MD, WI, TX, FL, WA, NY, MO, LA, UT, OR, VA, RI, CA, TN, MN, KY, NV, GA, WV, IL, OH, SC, WY, AL, MI
- Date initiated
- 2026-06-25
- Date posted
- 2026-07-31
- Location
- Duryea, PA
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Related 510(k) clearances
| Record | Firm | Date |
|---|---|---|
| QUANTUM BARIATRIC 451 (K112815) | Pride Mobility Product Corporration | 2012-02-29 |