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BD FACSDiva Software v6.0 and 6.1 with the HP XW4400 Computer System Model/Catalog number 642685 Software is used to sim

FDA device recall Z-1530-2008 · posted 2008-08-08 · Terminated

Recall details

Recalling firm
BD Biosciences
Reason for recall
Values might not update in statistics views after certain functions are performed in a worksheet.
Action taken
The firm issued an Important Product Information notification letter on 12/21/2007. The letter instructs users to reload data by closing and reopening an experiment before reporting results in order to determine if their statistics have been impacted. They are asked to fill out and return a form pertaining to this problem. BD Biosciences will release a version of BD FACSDiva software to correct this problem. The letter also stated that BD Biosciences rep will contact the users when the new software is available. User are asked to contact BD Customer Support Center at 1-877-232-8995 if they have any additional questions.
Root cause
Software design
Status
Terminated
Product code
GKZ
Quantity affected
74 units
Distribution
Nationwide Distribution.
Date initiated
2007-12-21
Date posted
2008-08-08
Date terminated
2008-09-24
Location
San Jose, CA

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