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BD BACTEC(tm) MGI (tm) System Software, Catalog 445922, Lot V5.02A. Product Usage: The BACTEC(tm) MGIT (tm) System Softw

FDA device recall Z-2890-2011 · posted 2011-07-28 · Terminated

Recall details

Recalling firm
Becton Dickinson & Co.
Reason for recall
Software contained three additional set configurations which caused the system to reinitialized the AST set carrier defaults.
Action taken
BD Diagnostic Systems verbally notified all affect customers via the telephone on March 28, 2011. The notification identified the product, the problem, and the action to be taken by the customer. An "URGENT PRODUCT RECALL" follow-up letter was mailed to all customers on April 8, 2011 via UPS. Customers were instructed to complete and fax the attached reply form to acknowledge their receipt of the notification to Regulatory Compliance, 410-316-4256. The letter instructs customers to refer to the modified release notes and IMPORTANT NOTICES outlined in the attached notification letter. If further assistance is needed regarding replacements and all other inquires, please contact BD Technical Services and Support at 1-800-638-8663.
Root cause
Software design (manufacturing process)
Status
Terminated
Product code
MDB
Quantity affected
421 disks
Distribution
Nationwide Distribution (USA) including states of: AK, AL, AR, CA, CO, CT, DE, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, T
Date initiated
2011-03-28
Date posted
2011-07-28
Date terminated
2011-07-29
Location
Sparks, MD

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