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AU5800 Clinical Chemistry Analyzer with Automation Ready Connection (All Software Versions), Model Numbers AU5811, AU582

FDA device recall Z-1834-2013 · posted 2013-07-31 · Terminated

Recall details

Recalling firm
Beckman Coulter Inc.
Reason for recall
The recall was initiated because Beckman Coulter has identified a software error on AU5800 analyzers with the Automation Ready (AR) Sampler Kit. This software error results in the failure of the concentrated wash solution pump to stop, creating an overflow or leak on each analyzer unit.
Action taken
An Urgent Product Correction letter dated 5/29/13 was sent on the week of June 3, 2013 to all the customers who received the AU5800 Clinical Chemistry Analyzer with Automation Ready (AR) Connection (All Software versions). The letter informed the customers of the problem identified and the actions to be taken. Customers were instructed to complete and return the enclosed Response Form within 10 days and to share the information with their laboratory staff. Customers with questions are instructed to contact the 24 hours Call Center (Hotline) at (800) 854-3633 in the US and Canada.
Root cause
Software design
Status
Terminated
Product code
JJE
Quantity affected
76 units
Distribution
Worldwide Distribution, including Nationwide (US) and the countries of China, Italy, Japan, Canada, Turkey, United Kingdom, Singapore, Israel, and the Netherlands.
Date initiated
2013-06-03
Date posted
2013-07-31
Date terminated
2014-08-23
Location
Brea, CA

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Related 510(k) clearances

RecordFirmDate
AU5800(R) CHEMISTRY ANALYZER (K112412)Beckman Coulter, Inc.2011-12-23