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ACUSON SC2000 Ultrasound System; Power Input: 100-240VAC, 1600W Max, 50/60 Hz. Manufacturer: Siemens Medical Solutions U

FDA device recall Z-0824-2014 · posted 2014-01-24 · Terminated

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc.
Reason for recall
The user interface assembly on the ACUSON SC2000 may become loose with the potential for the entire module to fall off of the ultrasound system.
Action taken
Siemens sent an Customer Safety Advisory Notification letter on December 22, 2013, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customers. Customers were instructed to:. If you observe looseness in the attachment of the user interface module to the column on the ultrasound system, immediately stop using your system and contact your Siemens service representative for repair. Your local Customer Service Engineer will contact you to make the necessary repairs on your system. You will be contacted to schedule an appointment. If you have any questions, please contact your local service support person for information regarding timelines and status. Until the necessary repairs have been completed on your system, please share this information with all personnel within your organization will need to be aware of thls issue. As always, patient safety issues are a high priority, and we thus alert customers of product concerns which may occur undervarlous conditions. To date, no patient injury has been reported. This problem was discovered as part of our ongoing quality process. We sincerely regret any inconvenience this condition may cause in your daily operations. For further questions please call (650) 694-5398.
Root cause
Nonconforming Material/Component
Status
Terminated
Product code
IYN
Quantity affected
843 active units
Distribution
Worldwide Distribution - US (nationwide) and the countries of Albania, Australia, Austria, Bangladesh, Belgium, Bosnia Herzeg, Brazil, Brunei, Canada, Columbia, Denmark, Ecuador, Egypt, Finland, Franc
Date initiated
2013-12-22
Date posted
2014-01-24
Date terminated
2015-05-06
Location
Mountain View, CA

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Related 510(k) clearances

RecordFirmDate
ACUSON (K123622)Siemens Medical Solutions USA, Inc.2012-12-05