Atlas FDA

Accuray, Multiplan Treatment Planning Software, Versions 2.0, 2.0.1 .6, 1.6.1, 1.6..1 or 1.6.3., Accuray, Sunnyvale, CA

FDA device recall Z-0364-2008 · posted 2007-12-12 · Terminated

Recall details

Recalling firm
Accuray Inc
Reason for recall
Software problem - Sagittal, oblique or coronal sliced MR Images imported from a non-Accuray manufactured device into the product may result in inverted image orientation.
Action taken
The firm issued an Urgent Advisory Notification on March 20, 2007, notifying users to only import axial sliced MR image series for treatment planning. Users should not import sagittal, oblique or coronal images series until further notice. The firm intends to issue a software patch to correct the problem and will contact user regarding resolution. Users can contact Accuray Customer Support at 1-877-668-8667 (USA) or 1-408-716-4700 (non-USA) or customersupport@accuray.com.
Root cause
Software design
Status
Terminated
Product code
MUJ
Quantity affected
25 units
Distribution
Worldwide Distribution - USA including states of MD, CA, FL, WA, LA, IL, IN, MI, MN, NC, NJ, OK, WI, and OH, and countries of Korea, Greece, Germany, France, and Turkey.
Date initiated
2007-03-21
Date posted
2007-12-12
Date terminated
2007-12-26
Location
Sunnyvale, CA

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