Access Point Medical-Heavy Duty Rollator with Curved Back (rolling walker), Product Code RL12011, with seat, curved back

FDA device recall Z-0155-2007 · posted 2006-11-07 · Terminated

Recall details

Recalling firm

Access Point Medical LLC

Reason for recall

The fork component on the wheel of the Rollator can break due to the use of incorrect manufacturing material and/or molding processes.

Action taken

The recall was initiated by phone on or about 6/20/06, to determine how many Rollators the customer had in stock because they had received reports of Rollators coming out of the box with cracked forks. During the phone call, the customer was told that the recalling firm was bringing back their remaining inventory for inspection and that customer service would be calling them back to arrange for return. The recalling firm issued a '2nd Recall Notice' dated 10/10/06 via UPS between 10/11-13/06 explaining the reason for recall, requesting their customers to conduct a subrecall down to the consumer level and instructing that all of the Rollators be destroyed.

Root cause

Other

Status

Terminated

Product code

ITJ

Quantity affected

Approximately 861 Rollators (total for both models under recalls Z-0154/0155-2007)

Distribution

Nationwide

Date initiated

2006-06-20

Date posted

2006-11-07

Date terminated

2008-06-11

Location

St. Louis, MO