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AB SCIEX QTRAP 4500MD LC/MS/MS System Mass Spectrometer for In-Vitro Diagnostic Use. Instrument Part Number (REF): 50312

FDA device recall Z-2529-2016 · posted 2016-08-12 · Terminated

Recall details

Recalling firm
Ab Sciex
Reason for recall
MultiQuant MD software where under certain conditions a user can be presented with incorrect quantitative results when using the Sum Multiple Ions feature.
Action taken
AB SCIEX issued recall notification by letter dated June 16, 2016, to all affected customers. The letter identified the problem, provided temporary measures until a permanent software is available. A response form was to be completed and returned. questions regarding this notice contact SCI EX at +1 289 982 2712.
Root cause
Software design
Status
Terminated
Product code
DOP
Quantity affected
28 units
Distribution
Worldwide Distribution - US (Nationwide) Internationally to Canada, Austria, China, Netherlands, Norway, India, Korea, Germany, France, Switzerland, Ireland, Italy, Singapore, Russia, UK, Malaysia,
Date initiated
2016-06-16
Date posted
2016-08-12
Date terminated
2017-03-02
Location
Framingham, MA

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