100V NEPTUNE 3 ROVER JAPANESE (0703-003-000) 120V NEPTUNE S ROVER (0711-001-000) 230V NEPTUNE 3 ROVER ENGLISH (0703-002-

FDA device recall Z-0807-2025 · posted 2025-01-06 · Open, Classified

Recall details

Recalling firm

Stryker Corporation

Reason for recall

Bolts on the vacuum pump filter housing and the flange plate were not properly tightened, impacting the function of the Neptune rovers. Systems with loose bolts may fail to provide sufficient suction force or loss of suction during a procedure.

Action taken

On December 3, 2024, the firm notified affected consignees via "Urgent Medical Device Field Action" letters dated December 2, 2024. Customers were instructed to locate Neptune S Waste Management Systems and to quarantine affected products at their facility; to contact their Stryker Sales Rep to schedule the replacement of the affected device; to complete Business Reply Form after scheduling replacement and email completed form to instruments.recalls@stryker.com and maintain information internally until all required action have been completed. Please contact Recall Coordinator at 269-290-0524 or Instruments.recalls@stryker.com with questions or concerns. An URGENT Medical Device Field Action dated 10/13/25 was sent to customers. The purpose of this notification is to advise you that Stryker Instruments has expanded the scope of impacted lots for the Neptune S Waste Management System recall. Due to a distribution error, your facility may have received a recalled device. Next Steps: 1. Locate Neptune S Waste Management Systems and quarantine affected products at your facility Reference the catalog and affected serial numbers in the table above to know if your product is impacted. 2. Contact your Stryker Sales Rep. Your rep will help you schedule the repair of your Neptune device. 3. Complete Business Reply Form (BRF) Once you have scheduled your repair, fill out the attached BRF on page 2. Please email completed form to instruments.recalls@stryker.com. 4. Maintain this notification internally until all required actions have been completed. Please contact Brooke Thompson at 269-290-0524 or Instruments.Recalls@stryker.com with questions or concerns.

Root cause

Under Investigation by firm

Status

Open, Classified

Product code

GEI

Quantity affected

14 (Expanded to 21 units on 10/9/25)

Distribution

US (Domestic) distribution to states of: WA, GA, and IL. OUS (International) distribution to Japan and Netherlands.

Date initiated

2024-12-03

Date posted

2025-01-06

Location

Portage, MI

Related 510(k) clearances